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Couple “traumatized” because of a terrible seat request on the flight from Australia

An Australian couple became “traumatized” for up to four hours after a long -haul flight when they made their way to an Italian vacation of their lives.

Mitchell Ring and Jennifer Colin were sitting in their seats from Melbourne to Doha on a Qatar flight booked by Qantas when a passenger came out of the toilet and collapsed next to them. Despite desperate attempts, the cabin crew could not revive it, the couple said. The “heartbreaking” scene got worse and worse when the couple said they should “move” and their body was laid in the seat where Mitchell had just sat.

“They tried to roll them towards Business Class, but she was a fairly tall woman … Then they only looked at me and saw that seats were available next to me. And they only said: ‘Can please change, please, please change, please ? ‘, “Mitchell told a current matter.

Ceilings were placed over the woman and Jennifer, a nerve flyer, was encouraged by a fellow colleague to move the places. According to reports, the cabin crew did not try to move the couple, and Mitchell took hours to sit next to the woman.

When the flight ended up in Doha, the couple was instructed to stay in their seats while an ambulance and the police climbed the plane.

“I can’t believe that they should have told us that we should stay,” said Mitchell. “I thought they had come out openly and let the ambulance and the police there without other people … but they told us that we should sit down and wait … ((they) started to tear off the blankets from the lady next to I was there and had to see her face.

Mitchell and Jennifer look visibly upset. Mitchell and Jennifer look visibly upset.

The couple claims that the airlines have received no support or supported. Source: a current matter

The couple claims that they were not contacted by an airline – with the flight that functions over Qantas and Qatar.

“You have a duty of care towards your customers and your employees. We should be contacted to ensure that you need support, you need advice,” said Mitchell. “I don’t really know how I feel and want to talk to someone to make sure I am fine.”

Yahoo News understands that Qantas made contact with the passengers on Monday.

“Ms. Colin booked tickets through Qantas and traveled with Qatar Airways, a OneWorld Alliance Carrier,” said a Qantas spokesman for Yahoo News. “The process of dealing with incidents on board such a aircraft is managed by the operational airline, in this case Qatar Airways.”

Qatar Airlines apologized for the incident and said that it was “in the process to contact the passengers in accordance with our guidelines and procedures”.

“First and foremost, our thoughts are among the family of the passenger, who unfortunately died on board our flight. We apologize for any inconvenience or stress that this incident might have caused,” said a spokesman for Qatar.

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(Tagstotranslate) Mitchell Ring (T) Qantas (T) with passenger

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