close
close
Lloyds, Nationwide and Halifax customers are hit by online banking problems | Bank business

On Friday, thousands of British customers suffer from online banking problems with reports of problems with access to the Internet and app services.

Lloyds and Halifax previously confirmed problems with their online banking systems and said they had been working on removing them.

Users also reported problems with TSB and Bank of Scotland Banking Apps. Halifax and Bank of Scotland are part of the Lloyds Banking Group. Lloyds said his app and online banking services are now working for Lloyds, Halifax and the customers of the Bank of Scotland.

Nationwide said in a message on his website that “some incoming and outgoing payments are being delayed at the moment”, but “everything else works normal”.

It was said that direct living and orders worked as normal, but the payments were in a queue and would soon arrive, and added that customers had to do nothing.

Direct was first confirmed on his website that the mobile and online banking services had “problems with payments”. It was said that this had been solved and the services were as usual.

According to the Downdetector website, the problems registered by Lloyd’s customers also has to increase Halifax customers and at its Halifax operation.

Analysts said that the app works and Lloyds customers can access it, but some have problems that can delay their logging.

A Lloyds Banking Group spokesman said: “We know that some of our customers have problems registering for Internet Banking and our app. We are sorry and we are working on having everything back to normal. “

These problems come to the payday for many people in Great Britain. A user was concerned about social media that he may be calculated because of a late credit card fee if the problem was not solved on Friday. They wrote on X: “The Lloyds Bank has dropped on the payday and on the day my payment is due for my credit card is not a fun combination.”

The influential treasury committee has accumulated the pressure on the banks after it was written to the managing directors of British banks such as Lloyds, Natwest, Santander, Nationwide, Barclays and HSBC at the beginning of this month.

The MPs have had details on the reason for the failures of how they affected customers, how the board reacts and how they planned to prevent future problems. The managers had sent their answers from Wednesday, whereby the committee should publish them next week.

However, the Guardian assumes that the Ministry of Finance is currently evaluating its options because the widespread banking problems are on Friday on Friday.

Skip the past newsletter -promotion

At the beginning of this month, an IT error left some barclays from their accounts all night and almost 24 hours after the first failure.

TSB said: “We are aware of problems this morning of the industry-wide, and some of our customers cannot register in our mobile app and internet banking. We apologize and work hard to solve it. “

A nationwide spokesman said: “We have identified a problem that caused a delay in some incoming and outgoing payments. We are now processing payments in the queue, although we ask customers to deal with us when we complete their transactions. There is no need for people to reproduce payments. We apologize for any inconvenience.

“Customers can continue to make faster payments, pay their cards for goods and services, access the Internet bank and the Bank app and withdraw cash from ATMs.”

Halifax was contacted for a comment.

Leave a Reply

Your email address will not be published. Required fields are marked *