Radio City Music Hall unveils Chris & Veronica Jackson Sensory Room

For guests with sensory processing needs, a completely renovated sensory room will open at Radio City Music Hall. The Chris & Veronica Jackson Sensory Room was made possible by a donation from Grammy and Emmy Award-winning songwriter, composer and actor Christopher Jackson and his wife Veronica Jackson, both of whom are board members of KultureCity. The donation was made in honor of her son CJ, who was diagnosed with autism in 2007. Since then, Chris and Veronica have become vocal and passionate supporters of KultureCity, the world’s leading sensory accessibility and acceptance nonprofit organization for people with invisible disabilities and sensory needs. The upgraded sensory room at Radio City Music Hall and similar spaces at The Garden and Sphere are part of the MSG family of companies’ commitment to improving accessibility for all guests across its portfolio of renowned venues.

“The MSG family of companies is committed to making our venues and events welcoming and accessible to all guests,” said James Claffey, Executive Vice President, Venue Management, MSG Entertainment. “We are proud to partner with the Jackson family and KultureCity as we advance our mission of creating an inclusive environment for all visitors to Radio City Music Hall.”

“We are extremely proud to support the collaboration between KultureCity and Radio City Music Hall,” said Chris and Veronica Jackson. “This sensory room reflects our shared commitment to creating an inclusive environment for all and ensuring the magic of Radio City is accessible to all. Our son CJ has been an inspiration to so many and we are honored to have him represent our family at Radio City Music Hall!”

The Chris & Veronica Jackson Sensory Room is available to guests at all public performances and events at Radio City Music Hall, including the Christmas Spectacular Starring the Radio City Rockettes. The sensory room serves as a calm and safe place for anyone who feels overwhelmed at events. The space has been carefully designed to accommodate a variety of sensory needs. It features features such as adjustable lighting, comfortable seating and calming visual elements, including a custom artwork inspired by Radio City’s iconic proscenium arches, created by an artist with autism. A range of sensory tools and equipment such as bubble walls, Yogibo bean bags, a NunoErin glitter cube and tactile objects create a calming experience in the space. The sensory room is designed to be fully accessible, including for wheelchair users, and to accommodate people of all abilities and ages.

The MSG family of companies partnered with KultureCity for the first time in 2019. The Chris & Veronica Jackson Sensory Room at Radio City Music Hall joins the Aaron & Samantha Judge Sensory Room at Madison Square Garden and two sensory rooms at Sphere – all created in collaboration with KultureCity. All three venues are also KultureCity certified, meaning all guest-facing staff have completed KultureCity training. At all public events in the company’s event portfolio, which includes the Beacon Theater and the Chicago Theater, guests can request sensory bags containing special KultureCity VIP badges, fidget tools, noise-cancelling headphones and other resources.

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